Terms & Conditions

Terms and Conditions for Garuda Traders

Welcome to Garuda Traders! These Terms and Conditions govern your access to and use of our services, including purchases made at our physical store or through our website (if applicable). By engaging with Garuda Traders, you agree to comply with these terms. Please read them carefully.

1. General Information

1.1 Company Name: Garuda Traders
1.2 Nature of Business: Supplier of tiles, marbles, granite, and sanitary wares.
1.3 These Terms and Conditions apply to all transactions and interactions between Garuda Traders and its customers.

2. Products and Services

2.1 Product Descriptions:
We strive to ensure that all product descriptions, images, and specifications are accurate. However, variations in color, texture, and size may occur due to natural factors.

2.2 Availability:
Product availability is subject to stock levels. We reserve the right to limit quantities or discontinue products without prior notice.

2.3 Custom Orders:
Special orders or customizations are non-returnable and non-refundable unless defective.

3. Pricing and Payment

3.1 Pricing:
Prices are displayed in [local currency] and are subject to applicable taxes (e.g., GST). Prices may change without prior notice.

3.2 Payment Methods:
We accept payments through cash, credit/debit cards, bank transfers, and other methods specified at the time of purchase.

3.3 Payment Terms:
For bulk or wholesale orders, payment terms will be agreed upon in advance. Late payments may incur additional fees.

4. Orders and Delivery

4.1 Order Confirmation:
An order is confirmed only upon receipt of full or partial payment (as agreed).

4.2 Delivery:
We offer delivery services within specified areas. Delivery times may vary based on product availability and location. Additional charges may apply for delivery.

4.3 Inspection:
It is the customer’s responsibility to inspect products upon delivery. Any defects or discrepancies must be reported within 15-20 of delivery.

5. Returns and Refunds

5.1 Return Policy:
Returns are accepted only for defective or damaged products. Products must be in their original condition and packaging.

5.2 Refunds:
Approved returns will be refunded via the original payment method or as store credit, as determined by Garuda Traders. Refunds for defective products are subject to verification.

6. Warranty

6.1 Garuda Traders provides no additional warranty beyond what is offered by the manufacturer (if applicable).
6.2 Any misuse, improper installation, or unauthorized alterations void warranties.

7. Customer Responsibilities

7.1 Ensure accurate measurement and suitability of products for your project.
7.2 Follow proper installation and maintenance guidelines to maintain product longevity.

8. Limitation of Liability

Garuda Traders is not liable for:

Delays caused by third-party suppliers or delivery services.
Indirect or consequential damages resulting from the use of our products.
Damage caused by improper use, installation, or handling of products.

9. Intellectual Property

All content on our website, including images, text, and branding, is the property of Garuda Traders. Unauthorized use or reproduction is prohibited.

10. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our control, such as natural disasters, strikes, or government actions.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Telangana. Any disputes will be resolved in the courts of Telangana.

12. Amendments

Garuda Traders reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.